Working with us

Navigating SmartCap Help Centre

• Manage your support requests using the SmartCap Help Centre
• Requesting an article
• Understanding ticket status
• Problem vs Incident Ticket
• Commenting on an article
• Signing up to SmartCap Help Centre

Deploying SmartCap

• SmartCap Implementation - A Phased Approach
• Integrating SmartCap into your Fitness for Work policy

Customer Support

• Getting urgent support
• The returned merchandise (RMA) process

FAQs

• Why do I receive ticket numbers now?